Greetings from Hewlett Packard!!


We have Technical Support Engineer requirement for HPIT in Bangalore, details of which are given below:

Job Title: Technical Support Engineer
We are recruiting for the positions of Technical Support Engineers (HP IT).
The role offers immense opportunities and extensive exposure to our global culture.

Job description:

• Provide online telephone support for HP employees for their laptop and desktop usage/issue.
• Articulate in excellent written and verbal communication skills
• Work effectively with our support partners to provide the highest quality & competitively priced support resulting in customer satisfaction and loyalty.
• Quickly diagnose/triage issues and deliver a high level of customer satisfaction.
• Experience in customer facing role either remote or face to face.
• Computer proficiency with applicable software applications(for example SAP, Microsoft Office,
CAD, Adobe Suite, programming)
• Demonstrated problem solving skills
• Accuracy in data entry
• Excellent fluency in language to be supported.
• Experience in a phone based remote role, e-support, e-chat, or similar.
• Familiarity with computer technology
• Only day shift for this process
• Candidate must possess excellent written & spoken communication skills

Job Location: Bangalore
Qualification: Any graduate / Diploma 10+2+3
Experience: 0-2 Years of experience.

What we have for you!
You can look forward to a fulfilling and enriching career with HP. At HP, we encourage employees
(After a minimum of 18 months in the current roles) to explore career opportunities across different business units, customer segments and functional roles within HP itself.

WALK-IN SESSION:
Day and Date: 18th April 2011(Monday)

Venue:
LAKSHYA Towers
5th Floor, #16(old No. 309/2),
OPP: P.M.R Hall, 5th Block,
K H B Colony, KORAMANGALA
BANGALORE : 560034
Phone Number: 080 40981841

Time:
9:30 AM â€" 2.00 PM

Please ensure that you carry the documents mentioned below for this Walk-in-Interviews:
10th , 12th and all the degree marks cards(original)
Resume (Ensure that your Full Name is on it)
2 copies of recent passport sized photographs
Proof of date of birth
Degree Certificate/ Provisional Degree Certificate(original)
Photo ID (Passport, Driving license, Election ID Card)
Offer letter/Revised offer letter/Pay slips (in case of experienced candidates)
PAN Card

Note :
1) This mail is being sent to you in response to your application/request made on the Naukri Website.
2) You need not pay anything to anyone for applying for this job.
3) Kindly ignore if the requirement is not relevant for your experience & interest.
4) Please upload your profile on hp.com/go/jobs


Thanks & regards,
HR-Staffing Team