Company Name : IBM
Skills Required : Freshers for IT Helpdesk
Experience Required : 0 - 1 Year(s)
Job Location : Bengaluru/Bangalore, Hyderabad / Secunderabad
Walkin Date : 02 July 2011
Walkin Time : 09:00 a.m - 01:00 p.m

Job Description :

"IT Help desk - Technical Support Associate (100% voice process), -

1. Provide Technical solutions to the external customers

2. Remote Infrastructure support delivery

3. Perform problem cause analysis

4. Resolve routine customer problem

5. Ability to Identify Opportunity & Implement Process Improvements

6. Strong computer skills required for initial call handling"

"Eligibility: Any Graduate (10+2+3), Any Post Graduates, Diploma Holders (10+3)

Skill : 1. Must have good Communication skills

2. Must have knowledge on Computer Hardware and Networking Concepts

3. Must be willing to work in Shifts



Desired Profile Dear Candidate,

Congratulations!!!

We have shortlisted your profile for IT Helpdesk Technical Support(Voice process) position with IBM.

Job Location: Bangalore and Hyderabad



Job Role : IT Helpdesk Technical Support(Voice Process)

Experience: Fresher



Interested candidates please walkin to the below mentioned venue:

Venue:

IBM India Pvt Ltd, JDM Tower, B-19

Sector-62, Noida, G.B.Nagar-201307,

U.P.-India

Date : 2nd July 2011

Time : 9.30 a.m. to 1.00 p.m.

Contact Person : Deepak Mishra

Candidates walking in will go through a screening process , all short-listed candidates will be taken forward for Interview

Hard copy of the resume.

Photocopy of current organization offer letter.

Photo ID and one photocopy of the same.

Photocopy of 2 recent payslips.


Walkin Venue :

Venue:

IBM India Pvt Ltd, JDM Tower, B-19

Sector-62, Noida, G.B.Nagar-201307,

U.P.-India

Date : 2nd July 2011

Time : 9.30 a.m. to 1.00 p.m.

Contact Person : Deepak Mishra

Candidates walking in will go through