Company Name: IBM India Ltd

Position: Technical Help Desk
Education: Any Graduation,Diploma
Application Mode: Walkin
Experience:  Fresher
Location: Bangalore

Qualification and Skills

The candidate should be any Graduate/Diploma with 55% or 5.5 CGPA ( aggregate of all semesters ) from any recognized university.
Should have the ability to identify basic hardware parts and aware of basic hardware concepts.
User level familiarity with at least one e-mail client - Outlook, Notes etc.
The candidates should be skilled in commercially standard software apps & major desktop operating systems.
Should have the basic awareness of basic networking concepts and technologies.
Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN.
Should possess excellent oral and written communication skills.
Questioning skills- probing skills, as relevant to the issue and level of the caller. 

Important Documents:

Hard copy of the resume
Photo ID card (Driving License /Passport / Voter ID card / College ID proof)
Marks Sheets-Highest Degree (for all the semesters) ,XIIth Xth
Degree Certificate/s
Passport Size Photo
If you are employed in any of the company, please bring Present organization offer letter,Last 3 months pay slip / hike letter. 

Selection Procedure:

Round 1: The candidates will be called for Group Discussion.
Round 2:Technical Interview. 
Round 3:Communication Assessment round.

Chandigarh Group of Colleges,